About Shein
Shein brings the latest fashion trends to consumers at affordable prices. Shop for clothing, shoes, and accessories with fast shipping and reliable customer service. Known for its trendy collections, Shein provides a convenient shopping experience for fashion-forward individuals.
Shein order tracking
To track a Shein package, you need the Shein order tracking number, which can usually be found in your account on the order page.
Next, enter the order number / departure number in the search field above, and our service will track your parcel through all possible services, calculate the delivery time and show you where the Shein parcel is, including the exact location.
How do I track my Shein order?
- Enter your tracking number in the input box on this page.
- Click the "Track my order" button to get real-time updates on your package status.
Track Shein orders in the US, UK, Australia, and Canada
To track your SHEIN package, you'll need your SHEIN order tracking number, which can be found on the order page in your account.
Simply enter your order/dispatch number in the search bar above, and our service will track your package across all possible carriers, calculate delivery times, and show you your SHEIN package's exact location and current status.
Shein delivery to the UK
SHEIN operates international warehouses across Asia, USA, Europe, and the Middle East. The SHEIN team ensures your orders are processed as quickly as possible.
Your order will be dispatched from the nearest available warehouse, however, as most stock is held in China, you may receive multiple packages for a single order.
Customers will receive their orders through SHEIN's courier partners with all customs procedures handled for you. Please note that next-day delivery is currently not available for UK customers.
Shein delivery to UAE, Qatar, Saudi Arabia, Kuwait, United Arab Emirates, Qatar, Oman, and Bahrain
SHEIN packages are delivered by Aramex, Fetchr, or Naqel. Standard delivery time is 5 to 8 business days, though delivery times may vary for certain cities. During Ramadan and Black Friday, delivery times may extend by an additional 3 to 7 days. SHEIN makes every effort to ship and deliver packages as quickly as possible.
How to find your tracking number?
Your tracking number can usually be found in several places:
- Order Confirmation Email: When you place an order, Shein sends a confirmation email that includes your tracking number.
- Shipping Notification Email: Once your order has been shipped, you will receive a shipping notification email containing the tracking number.
- Shein Account: Log in to your Shein account, go to "My Orders" and select the order you want to track. The tracking number will be listed there.
- Shipping Label or Receipt: Check the shipping label or receipt you received with your package. The tracking number is usually printed there.
- Contact Shipping Carrier: Reach out to the customer service of the shipping carrier with your order details. They can provide you with the tracking number.
How to track Shein order without tracking number?
If you do not have a tracking number, you can still track your order by:
- Contacting Shein Customer Service: Reach out to Shein's customer service with your order details, such as order number, email address, and shipping address. They can provide you with the tracking number.
- Checking Your Shein Account: Sometimes, the tracking number is updated in your order details in your Shein account even if you did not receive an email notification.
- Using Order Reference Number: Some brands allow tracking with the order reference number instead of the tracking number. Check the Shein website or contact their support for this option.
Shein order tracking status
When you place an order online, it goes through various stages before reaching you. Each stage has a specific status that helps you track the progress of your order. Understanding these statuses can give you a clearer idea of where your order is in the delivery process. Here's a breakdown of common order tracking statuses and their meanings:
| Tracking Status | Status Description |
|---|---|
| PAID | The order is pending verification |
| IN PREPARATION | The order is being prepared for shipment, it is prepared for shipping in approximately 1 to 3 days |
| INTERNATIONAL WAREHOUSE, STERILIZATION AND INSPECTION OF FINAL PACKAGE COMPLETED, PACKAGE SHIPPED | The package is shipped |
| CHINA, DEPARTURE OF THE FLIGHT | The parcel has left China |
| IN TRANSIT | The package has left from the country of origin to the transfer station or the country of destination |
| PARCEL IS IN COUNTRY | This may be a transit country before reaching the destination country |
| ARRIVED AT A LOCAL COURIER | The package is in the country of destination and waiting to be collected by the local carrier |
| SENT | The package is on the distribution site that serves the address of the recipient, delivery is in preparation |
| PACKAGE UNDER DELIVERY | The package is out for delivery to the recipient's address |
| SIGNED | The package has been delivered |
