What is DHL?
DHL, part of Deutsche Post DHL Group, is a leading logistics company that provides various services, including courier, parcel, and express mail. Operating in over 220 countries and territories, DHL delivers over 1.8 billion parcels annually. Established in 1969 and headquartered in Bonn, Germany, DHL is known for its reliable and efficient logistics solutions.
DHL Groups
DHL Group is the global leader in logistics, driving connectivity between people and markets to support the growth of international trade. With a presence in over 220 countries and territories and a dedicated workforce of around 600,000 employees, the Group provides a comprehensive range of services, including transporting and managing goods, documents, and information. The Group's operations are structured into five key divisions: Express, Global Forwarding Freight, Supply Chain, eCommerce, and Post & Parcel Germany. Upholding a strong commitment to sustainability, corporate responsibility, and environmental stewardship, DHL Group aims to achieve carbon-neutral logistics by 2050.
| Division | Description | Key Services | Global Reach | Tracking Links |
|---|---|---|---|---|
| DHL Group | The parent company of DHL, the world's leading logistics company, connecting people and markets. It operates across 220+ countries with a workforce of ~600,000. | Integrated services, tailored solutions for goods, letters, and information transport. | 220+ countries and territories. | N/A |
| DHL Express | Global leader in express courier services, specializing in Time Definite International (TDI) shipments. | Express Worldwide, Express 9:00/10:30/12:00, Express Envelope. | 220+ countries, fleet of 300+ aircraft, 3,500+ facilities. | DHL Express Tracking |
| DHL Express Europe | Operates a robust network in Europe with next-gen aircraft and multiple airlines like DHL Air UK and DHL Air Austria. | European operations, B767 and B777 expansions. | Europe, extended to Asia and America. | N/A |
| DHL Germany | Handles regular and express mail and parcels within Germany under Deutsche Post DHL Group. | Domestic and international delivery services. | Germany | DHL Express Germany Tracking |
| DHL Benelux | Covers DHL operations in Belgium, Netherlands, and Luxembourg. Leading logistics provider in the region. | Parcel and logistics services for the Benelux area. | Belgium, Netherlands, Luxembourg | N/A |
| DHL Netherlands | Key European hub with strategic importance for logistics and trade. | Parcel and freight services. | Netherlands | DHL Parcel (NL) |
| DHL Spain | Extensive network of logistics centers, warehouses, and delivery outlets across Spain. | Domestic and international logistics services. | Spain | DHL Parcel Spain (ES) |
| DHL Parcel Spain | Tailored parcel delivery service for the Spanish market. | Domestic and cross-border parcel delivery solutions. | Spain | DHL Parcel Spain |
| DHL Parcel UK | Focuses on parcel delivery services within the United Kingdom. | United Kingdom | Spain | DHL Parcel UK Tracking |
| DHL Poland | Leading provider of parcel and freight services in Poland. | Fast, high-quality delivery services. | Poland | N/A |
| DHL Express Americas | Expanded presence with new hubs in Atlanta and Mexico City. | Express courier services, regional connectivity. | Americas | N/A |
| DHL Express Asia Pacific | Significant footprint with expanded direct flights and new regional partnerships. | Express courier services, intra-Asia capacity expansion. | Asia-Pacific | N/A |
| DHL Hong Kong | Provides extensive domestic and international | Air, sea, and road express | Hong Kong | N/A |
| DHL Hong Kong | Provides extensive domestic and international express delivery services. | Air, sea, and road express delivery services. | Hong Kong | N/A |
| DHL Express MEA | Innovates and expands in the Middle East and Africa, with new investments in infrastructure. | Express courier services, logistical capabilities. | Middle East and Africa | N/A |
| DHL Global Forwarding Freight | International air, ocean, and road freight transport services. | Air Freight, Ocean Freight, Road Freight. | 200+ countries and territories. | N/A |
| DHL Supply Chain | Comprehensive supply chain management solutions. | Warehousing, inventory management, transportation services. | 150+ countries and territories. | DHL Supply Chain APAC |
| DHL eCommerce | Tailored solutions for the e-commerce industry, focusing on parcel pick-up, delivery, and returns. | Domestic and international e-commerce logistics solutions. | Global | N/A |
| DHL eCommerce Greater China | Focuses on the e-commerce market within China and neighboring regions. | E-commerce logistics and delivery services. | Greater China region | DHL eCommerce China |
| DHL eCommerce Asia | Designed for the Asia-Pacific e-commerce market. | E-commerce logistics and delivery services. | Asia-Pacific region | DHL eCommerce Asia |
| DHL eCommerce Benelux | Represents DHL's e-commerce operations in the Benelux region. | E-commerce logistics and delivery services. | Belgium, Netherlands, Luxembourg | N/A |
| DHL Post & Parcel Germany | Provides postal and parcel delivery services in Germany. | Document and goods transport, digitalization and sustainability focus. | Germany | N/A |
DHL Tracking Services
DHL Express Tracking
DHL Express specializes in urgent, time-sensitive shipments. It is renowned for its international express delivery services, connecting over 220 countries with a vast network of dedicated aircraft and facilities. With an extensive global network, it offers expedited shipping and detailed tracking, ensuring your package arrives quickly and is traceable at every step.
Track your packages at DHL Express Tracking.
DHL Paket Tracking
This service is targeted more towards domestic shipments within Germany and some international locations, providing reliable tracking and insurance options. It is widely used for both personal and business shipping needs within Europe. You can track your packages on 17TRACK's DHL Paket Tracking page.
DHL Parcel International Direct
Designed for faster international shipping, this premium service offers direct injection into the destination country, end-to-end tracking, and a Duties and Taxes Paid option for a smooth delivery experience.
DHL Domestic Express Tracking
For shipments within the same country, DHL Domestic Express offers a fast and reliable option with comprehensive tracking, ensuring your domestic deliveries are made promptly and monitored throughout their journey.
DHL eCommerce Tracking
Ideal for e-commerce businesses, this service provides cost-effective shipping solutions for lightweight packages, with the benefit of detailed tracking and updates through DHL's network. Check your packages on DHL eCommerce Asia Tracking, DHL eCommerce CN Tracking or DHL eCommerce US Tracking.
DHL Global Forwarding and Freight Tracking
This service caters to larger shipments and freight, offering specialized tracking for complex logistics and international freight forwarding, ensuring transparency and peace of mind for bulkier deliveries. For more details, visit DHL Global Forwarding Tracking and DHL Freight Tracking.
Steps to Track DHL Packages
1.Track DHL Packages via the Official Website
Step 1: Visit DHL Express official website.
Step 2: Enter your tracking number in the tracking section to get real-time updates on your shipment's status and location.
There are two methods in their page.
Method 1: Use Quick Tracking
Step 1: Click on the "Track" tab at the top of the page.
Step 2: Enter your tracking number in the Quick Tracking field.
Step 3: Click the "Track" button to get your shipment status.
Method 2: Use Track Your Shipments
Step 1: Scroll down to the "Track Your Shipments" section.
Step 2: Enter your tracking number in the provided field.
Step 3: Click the "Track" button to get real-time updates.
2.Using 17TTACK’s Tracking Page for DHL Packages
Step 1: Navigate to the 17TRACK website.
Step 2: Input your DHL tracking number.
Step 3: Click the “TRACK” button
Step 4: Instantly receive updates and track the journey of your shipments.
3.Track DHL Packages via Phone Call
Customers can track their DHL parcels by calling DHL's customer service 1-800-225-5345. The tracking system is accessible 24/7, providing live updates on your shipment's status. For specific country numbers, visit the DHL Contact page.
4.Track DHL Express US via WhatsApp
You may also contact DHL Express US thru their WhatsApp number: 1-480-418-5011
5.Track DHL via DHL Express Mobile App
The DHL Express Mobile App offers full transparency throughout your package's journey. The track and trace function on the home page lets you keep an eye on your parcel's status using your 10-digit DHL Express tracking number. Additionally, you can easily track your shipment by scanning the waybill barcode with the Barcode Scanner feature.
6.Track DHL Parcel via DHL’s Email Address
By sending your tracking number to DHL's designated email address:
kundenservice.de@dhl.com or track@dhl.com, you can receive updates and information about your shipment directly to your inbox.
Understanding DHL Tracking Number
DHL Tracking Number Formats
DHL tracking numbers vary depending on the service used. Here are the common formats:
DHL Express: 10-digit numeric code (e.g., 1234567890) or begins with 000, JJD01, JJD00, JVGL.
DHL Parcel: 10-digit numeric code starting with 3S, JVGL, or JJD.
DHL eCommerce: 10 to 39 characters, starting with GM, LX, RX, or up to five letters.
DHL Global Forwarding: 7-digit numeric code (e.g., 1234567) or starts with 1 number, followed by 2 letters and 4 to 6 numbers.
Where to Find Your Tracking Number:
In most cases, the shipper or the online retailer will provide you with the tracking number. It is usually included in your order confirmation email or shipment notification.
Online DHL Tracking Statuses
| Tracking Status | Description |
|---|---|
| In Transit/In Progress | Your package is en route to its final destination. |
| Arrived at Overseas | The parcel has reached its destination country. |
| Item is Pre-Advised | The shipping label has been created, but the package has not yet been handed over to the courier. |
| Poste Restante | The package will be held at the destination post office until the recipient collects it. |
| Arrival Scan | The package has been scanned at a courier facility. |
| Redirected | The package needs to be rerouted due to an incorrect address. |
| Out for Delivery | he package has arrived at its final delivery facility and is on its way to the recipient. |
| Cleared Customs | The shipment has successfully passed through customs. |
| Unsuccessful Delivery Attempt | Delivery could not be completed due to an issue. |
| Returned to Sender | The package is being sent back to the sender for some reason. |
FAQs about DHL Express
How long does DHL Express take to deliver?
Delivery Time: Typically, DHL Express offers next-day or two-day delivery depending on the destination. Delays can occur due to customs inspections or weather conditions.
What is the difference between DHL and DHL Express?
DHL: Provides a wide range of logistics services including freight and supply chain solutions.
DHL Express: Specializes in international express courier services for time-sensitive shipments.
What should I do if my package is delayed at customs?
- Check the tracking information for any customs-related updates.
- Contact DHL customer service for assistance with customs delays.
- Ensure all required documentation is complete and accurate to avoid further delays.
How can I track a package without a tracking number?
- Contact the sender to obtain the tracking number.
- Use reference numbers or order numbers if provided by the sender.
- Contact DHL customer service for assistance.
What Should I Do If My Tracking Information Is Not Updating?
- Check the Tracking Number: Ensure you have entered the correct tracking number.
- Time Zones: Updates may be delayed due to different time zones.
- Possible Delays: Customs checks, high shipment volumes, or bad weather can cause delays.
- Contact DHL Customer Service: If there’s no update for several days, contact DHL for help. Provide your tracking number and other relevant details.
Why use 17TRACK for DHL Express Tracking?
- Consolidated Tracking: Access comprehensive tracking for multiple carriers in one place.
- User-Friendly Interface: Easy to navigate, providing clear and detailed shipment information.
- Real-Time Updates: Receive instant notifications about your shipment status.
What is the difference between tracking on 17TRACK and DHL Express?
Looking for a simple way to track your packages? Try 17TRACK, the comprehensive package tracking platform which integrates 2,484 carriers. With us, you can access complete and detailed tracking information. Simplify your logistics and stay updated with 17TRACK.
For consumers:Use 17TRACK for easy tracking of your shipments. It makes reading and understanding tracking information a breeze. Besides, with the use of the 17TRACK APP, you can also be notified of your package status updates.
For sellers:17TRACK provides efficient tracking solutions. Use our API and Shopify APP for easy batch tracking, automatic notifications, and more. Simplify your logistics with 17TRACK.
Join us today and start tracking your shipments with 17TRACK. Start using our all-in-one package tracking solution now!
Why integrate with 17TRACK Tracking API for DHL Express tracking?
✅ Bulk Tracking:Handle all shipments efficiently.
✅ 24/7 Support:We're always here for you.
✅ Package Tracking Accuracy:Up to 99.9% precise.
✅ Email Updates:Get real-time package status.
✅ Multi-Account:Friendly for team collaboration.
✅ Multi-Language Support:Enhancing user experience.
✅ Data Dashboard:Provides comprehensive logistics information and enables data analysis.
Who is using 17TRACK to track DHL Express packages?
17TRACK is being used by millions of users from 230+ countries. It offers tracking for over 2,484 carriers.
DHL Express orders from global marketplaces can be tracked on 17TRACK. For example: TikTok, Shopify, Amazon, Wish, AilExpress, etc.
What else can you do with 17TRACK?
